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Outsourcing Service

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Creating call centers

Assigning the service of outsourcing the call center establishment to Hatif Libya Company to obtain high quality and contribute to cost reduction, including the most prominent operations assigned, customer service functions, and technical support services.
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Service for technical support

Contracting with a call center to provide technical support to its customers rather than doing so themselves, which requires time, effort, space, and material and human resources.
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Installation of equipment

The call center installs equipment in public and private companies and is directly connected to the main data center.
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The most significant advantages of service outsourcing

  • Ensure information security and service quality.
  • Reducing the need for internal specialist commitment to address customer issues.
  • Saving money on labor and training while keeping operating costs under control.
  • Efficiency is achieved through faster response to customers and better service.
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